Education: 911 dispatchers are required to have a high school degree or GED. Many interested in the field chose to go in a closely related field. Daily Activities: Not only are 911 operators responsible for receiving calls and directing law enforcement and first responders, they must prioritize calls, provide life saving instructions and remain calm enough to calm down the caller. Salary: The average salary for a 911 operator is around $37,000 a year. Citation: Steps to Becoming a 911 Dispatcher. (n.d.). Retrieved January 25, 2017, from http://www.911dispatcheredu.org/ Relation to Anna: When her neighbor called 911, an operator answered and asked him about the situation her was calling for. The operator then sent over people to farther investigate. Reflection: I would not want to do this job. I couldn't decide who's problem was more severe or handle hysterical people.